Shipping and Delivery Policy
Order Processing Time
We strive to process orders as quickly as possible. Typically, orders are processed within 24 hours of receipt. (Preparing your order may take longer in the event of delays beyond our control). The store apologizes for being unable to ship or deliver any order if an event occurs that is outside the store's control. In such cases, our team will contact the customer to inform them and refund the order amount as soon as possible, subject to available circumstances.
Shipping Options
We offer multiple shipping options to suit your needs. You can choose Standard or Express shipping according to your timeline requirements.
Shipping Costs
Shipping costs depend on weight, volume, and the delivery address. You will be able to calculate the shipping cost at checkout before completing payment.
Delivery Areas
We provide delivery service to all regions of the Kingdom of Saudi Arabia. Please verify delivery availability in your area when completing your order.
Delivery Time
Delivery time varies depending on the delivery location and the chosen shipping option. We attempt to provide an accurate estimate of the delivery duration at checkout.
Tracking
You will receive tracking details via email once your order has shipped. You can monitor the status and location of your order via the link included in the email.
Returns and Refunds
We offer a flexible return and refund policy. Please read our Return and Refund Policy for more details and terms.
Customer Support
If you have any inquiries or issues regarding shipping and delivery, please do not hesitate to contact our customer support team via email or phone. Our support team is ready to assist you with everything you need.